There are a great deal of parallels between a recorded music company, a music publishing company and a regular publishing company such as Pearsons. There are rights management issues, digital products cannibalising traditional physical product revenue and piracy but to name a few. Read more…

The advancement of mobile technology is changing the way businesses are conducted and the buzz word today from a service provider perspective is convergence. While the mobility need is essentially driven primarily from the customer experience standpoint, the strong push from service providers is coming from the convergence angle. As enterprises are embracing mobility solutions, the mobile need for B2B and B2C is equally growing. However, mobility and convergence grow in divergence as we see multiplicity in the form of geography, market maturity and devices. Read more…

Communication Service Providers (CSPs) are adopting a two-pronged strategy to remain competitive in the market. On one hand, CSPs are striving to improve their operational efficiency, vendor consolidation and reduction of TCO to control cost.  On the other hand, CSPs are strategizing on revenue growth by providing combo plans and launching new value added services. This is more pronounced with wireless operators thanks to their network upgrade to 3G / 4G mobile technology (NGN) and convergence offerings. Read more…